Our independence pledge
In a market where many project managers also design, build or take referral fees, independence has to be written down. This is ours, and it is in every appointment we sign.
- Paid only by youOur only income on your project is the fee you pay us. We accept no commission, referral fee, rebate, discount, gift or hospitality from any consultant, contractor, subcontractor or supplier.
- We don't buildWe hold no construction contracts and have no ownership in any contracting business working on a project we represent.
- We don't designWe never act as designer or consultant of record on a project we represent, so we never review our own work.
- We disclose everythingIf we have ever worked with, or know personally, anyone you are considering appointing, we tell you in writing before you decide.
- You appoint, you payConsultants and contractors are appointed by you and paid by you directly. Money never passes through us.
- We will say noIf you don't need us, or a project is outside what we do well, we will tell you.
- Your information stays yoursYour plans, budget and personal details are confidential. We never publish a client's name, address or project without written permission.
Why it matters
When the person checking the contractor's invoices also earns a referral fee from that contractor, the check is not independent. When a design-and-build company's in-house project manager reports to the same owner as the builders, the check is not independent. When a consultant reviews the cost of a design they produced, the check is not independent.
None of these arrangements is necessarily dishonest. They are simply not independent. If you want an independent check, it has to come from someone whose only interest is yours.
Read more: how our fees work, how we work and why a client-side project manager pays for itself.
Tell us about the house you want to build.
A personal reply from Philip within one working day. The first conversation is free, and nothing you send us is shared.