How we work
One programme, one budget, one decision log, and one firm on the project whose only job is your interest.
Brief and budget
What you want, what it should cost, and whether the plot allows it.
Team
Choosing and appointing the consultant, and later the contractor, on fair terms.
Design and approvals
Design reviewed against cost at every stage; approvals tracked.
Contract
Bids compared like-for-like and a contract that leaves little to argue about.
Construction
Site visits, reporting, payment review and variation control.
Handover
Snagging, commissioning, documents and the defects period.
The rhythm of a project
Every project runs to the same rhythm, because rhythm is what keeps a two-year build under control.
Every week
- A short photo update from site
- Any decisions you need to make, with a recommendation and a deadline
Every month
- A written report: progress against programme, cost to complete, risks and issues
- Our recommendation on the contractor's payment application
- A review of variations, approved, rejected or pending
At every key stage
- A walk-round with you, in person or by video
- A check that the next stage can start without avoidable risk
Always
- A decision log, so nothing you agree is forgotten or reopened
- An issues log with owners and dates
Who does what
| Party | Their role |
|---|---|
| You, the owner | Decide, approve and pay. Appoint the consultant and contractor. |
| Eastbridge | Represent you: brief, budget, programme, appointments advice, cost control, reporting, variations and claims, handover. |
| registered consultant | Statutory design, authority submissions and the supervision duties required by law. |
| Main contractor | Build the villa to the contract, manage subcontractors and site safety. |
| Master developer | Review the design against the community guidelines and issue NOCs. |
| Permitting authority | Dubai Municipality, Trakhees or the Dubai Development Authority depending on your plot; the municipality via TAMM in Abu Dhabi. |
Read more in owner's representative vs project manager vs consultant.
Why a builder's background matters
Most owner's representatives come from consultancy. Philip came from contracting. For 21 years our founder, Philip Chapman, ran P Chapman Construction, an award-winning premium building company, pricing tenders, running sites, preparing and defending extension of time and variation claims under JCT contracts, and handing over houses to demanding owners and architects.
That background is unusual on the client side, and it is the point. We know where a contractor's price has room, where a programme has float, and which details get closed up before anyone looks. We use that knowledge fairly. Good contractors welcome an informed client, because informed clients make decisions on time and pay what is due.
Tell us about the house you want to build.
A personal reply from Philip within one working day. The first conversation is free, and nothing you send us is shared.